Frequently Asked Questions

The questions are simply a sampling of frequently asked questions and not intended to represent all questions asked.

What is Factory Protection Plus?

    • Factory Protection Plus is a combination of our Companies product warranty, PLUS where applicable our assurance the system you are purchasing is FMVSS No.126 Compliant, PLUS additional Drivetrain Protection if your vehicle is less than 5 years old and has less than 60,000/100,000 miles* on the odometer. The vehicle you are purchasing a lift for may be eligible for the entire Protection program or parts of the Program.

 

How much does Factory Protection Plus cost?

    • It's FREE!

 

What Companies Suspension systems qualify for Factory Protection Plus?

    • Every Company suspension system qualifies for at least some portion of the Plus program.

 

How do I sign up for the Factory Protection Plus Program?

 

Is there a time period to apply for the Factory Protection Plus Program?

    • It is up to you to complete the application at anytime. The sooner you apply, the sooner you will have coverage.

 

Once I apply, how long does it take before my vehicle is covered under the Factory Protection Plus Program?

    • After you have completed the online application please allow 2- 3 weeks for processing.

 

Is Factory Protection Plus for new vehicles or used vehicles?

    • Both new and used qualifying vehicles are eligible as long as the vehicle is within the first 5 years or 60,000/100,000 miles* of the manufactured date of the vehicle.

 

If I have a used vehicle what is the length of coverage?

    • All vehicles are covered from the beginning of the vehicles manufacturing date up to 5 years or 60,000/100,000* miles. Whichever comes first.

 

If I decide to sell my vehicle will the Factory Protection Plus Program go with it?

    • Yes. The Factory Protection Plus Program is transferable. As the original owner you must notify us of a change of ownership at the time of transfer.

 

If I bought a qualifying suspension and installed it myself would the Factory Protection Plus provide coverage?

    • Yes. The qualifying Companies suspension must be installed per Companies installation instructions in order to qualify.

 

How do I make a claim?

 

How will a claim be paid?

  • After an inspection of the vehicle and an authorization to repair it, 560Plus, LLC will pay the designated repair shop directly.

More about the 560Plus.com 5 year / 60,000/100,000 Mile* Supplemental Drivetrain Warranty.

THE PROGRAM

A 5 year 60,000/100,000 mile* warranty is available for ALL participating brand vehicle suspension systems as long as the vehicle is less than 5 years old from the date of manufacture and the mileage is less than 60,000/100,000 miles.* The protection applies to any participating brand eligible suspension systems purchased on or after November 1st, 2018.

 

* Mileage is based on the vehicles Factory Powertrain Warranty.